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Terms of Service

Last updated: 14 June 2025

Welcome to Aesthetics by Louise. By using our website or booking our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a booking or using this website.

1. Appointments & Bookings

  • All appointments must be made in advance through our online booking system, by phone, or in person.

  • Appointment times are subject to availability and confirmation.

  • You agree to provide accurate and complete information during the booking process.

  • For your safety, we may require details about your medical history, medications, and any allergies.

2. Cancellations & Late Arrivals

  • We require at least 24 hours’ notice for appointment cancellations or changes.

  • Cancellations with less than 24 hours’ notice may incur a cancellation fee.

  • If you arrive late, your appointment may be shortened to ensure subsequent clients are not inconvenienced.

  • Repeated missed appointments may result in refusal of future bookings.

3. Payments & Refunds

  • Payment is due at the time of treatment, unless otherwise arranged.

  • We accept payment by EFTPOS, credit card, or other approved methods.

  • Refunds are not available for completed treatments. If you are dissatisfied with your service, please let us know so we can address your concerns.

4. Eligibility for Treatment

  • Injectable treatments are only available to clients aged 18 or older.

  • All treatments are subject to a prior consultation and suitability assessment by our practitioner.

  • We reserve the right to decline or postpone treatment if it is not safe or appropriate.

5. Results & Medical Disclaimer

  • Individual results vary and cannot be guaranteed.

  • The information provided on this website is for general information only and is not a substitute for personal medical advice.

  • Always consult with a qualified health professional regarding your individual circumstances.

6. Privacy

  • We are committed to protecting your privacy. Please see our Privacy Policy for details on how your personal information is collected, used, and protected.

7. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of Aesthetics by Louise and may not be copied, reproduced, or used without written permission.

8. Website Use

  • You agree not to use this website for any unlawful or prohibited purpose.

  • We make every effort to keep the website accurate and up to date but do not guarantee its completeness or reliability.

9. Changes to Terms

  • Aesthetics by Louise reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about these Terms of Service, please contact:

Aesthetics by Louise
Meadowbank Cabanna
52 Rutherford Terrace, Meadowbank, Auckland
Phone: 021 682544
Email: 

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